Contact & Support

Get in Touch

We love hearing from serious athletes, gym owners, and fitness brands. Whether you have a question about our products, want to discuss a bulk order, or are interested in custom branding — we are here.

Email: hello@ez-gryp.com
Response time: Within 1 business day

Bulk & Trade Enquiries

Outfitting a gym, hotel, or fitness studio? We offer volume pricing, custom logo embossing, and bespoke colour options. Tell us about your project and we will put together a tailored proposal.

Frequently Asked Questions

What is TPU and why is it better?

TPU (Thermoplastic Polyurethane) is a premium material that offers superior grip, durability, and resistance to cracking, fading, and odours. Unlike traditional rubber, TPU is virtually odourless, highly resilient, and maintains its appearance under heavy daily use.

Do your products come with a warranty?

Yes. All EzGryp products are covered by our quality guarantee. If you experience any material or manufacturing defects, contact us and we will make it right.

Can I order custom colours or add my logo?

Absolutely. We offer custom colour matching and logo embossing on orders of qualifying volume. Contact us with your specifications and we will guide you through the process.

What weights are available?

Our TPU Hex Dumbbells range from 1kg to 50kg, and our TPU Weight Plates are available from 1.25kg to 25kg. Custom weight ranges may be available for large orders — get in touch to discuss.

Do you ship internationally?

Yes. We supply gyms and fitness brands worldwide. Shipping costs and timelines vary by destination — contact us for a freight quote on your order.

How long does delivery take?

Standard in-stock orders are dispatched within 2–3 business days. Custom or bulk orders typically require 4–8 weeks from order confirmation depending on volume and specification.

What is your return policy?

We accept returns on standard products within 30 days of delivery, provided items are unused and in original condition. Custom orders are non-refundable. Please contact us before returning any items.

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